FaxMail for Windows by ElectraSoft

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FaxMail for Windows - Interface Help


Table Of Contents

Working With the User Interface
   Main Window Dialog Box
   View Fax Dialog Box
   Menu Items
   Configure, Info/Help Dialog Box
   Configure, General Dialog Box
   Configure, Fax Settings Dialog Box
   Configure, Send Fax Settings Dialog Box
   Configure, Receive Fax Settings Dialog Box
   Fax Books Dialog Box
   Menu Items
   Send Fax Dialog Box
   Fax Event Monitor Dialog Box
   In Box Dialog Box
   Menu Items
   Out Box Dialog Box
   Menu Items
   Send Queue Dialog Box
   Menu Items
How to ...
   Purchase FaxMail for Windows
   Create a Fax / Send Fax from any Windows Program
   Join Multiple Documents into One Multi-Page Fax
   Determine Whether to Send Fax by Modem or Internet
   Import FaxBook Entries
   Export FaxBook Entries

Working With the User Interface



Main Window Dialog Box - Dialog Menus


Menu: File


Menu: File, Exit

This will exit the program.


Menu: View


Menu: View, Fax

This will bring up the fax viewer. You will see the most recently selected fax.


Menu: View, SessionLog

This will bring up the FaxMail for Windows session log file in a text editor.


Menu: Tools


Menu: Tools, Configure

This will bring up the configure where you can set basic and advanced options for FaxMail for Windows.


Menu: Tools, Faxbooks

This will bring up the faxbooks system. A faxbook is like an address book that stores recipient information and their fax numbers. From there, you can select recipients to send a fax to, edit the faxbooks, create faxbooks, and delete faxbooks.


Menu: Tools, Compose Fax

This will bring up instructions on how to compose a fax to send with FaxMail for Windows. Instead of creating a fax in FaxMail for Windows, you are free to use any program you wish to create a document to fax. is: MS Word, or any other program that can print. What you do is print the document and then choose [ElectraSoft Print to Fax] as the printer. That will bring it up in FaxMail for Windows, ready to fax. You can read more about this process in the FaxMail for Windows tutorial.


Menu: Tools, Send Fax

This will bring up the Send Fax dialog box, which will allow you to send a fax. You can also choose a different recipient once in the Send Fax box.


Menu: Tools, Broadcast Fax

This will bring up the Fax Broadcasting Utility. This feature will be available to paid users. Feature pending...


Menu: Tools, Fax Event Monitor

This will bring up the Fax Event Monitor. This is much more detailed and technical information than what is available on the main window.


Menu: FaxBook


Menu: FaxBook, InBox

This will bring up the Fax In Box. Here, you can see all the faxes you have received and the status of them.


Menu: FaxBook, OutBox

This will bring up the Fax Out Box. Here, you can see all the faxes you have sent and the status of them.


Menu: FaxBook, Send Fax Queue

This will bring up the Send Fax Queue. Here, you can see all the send fax events that are currently scheduled to be sent.


Menu: Help


Menu: Help, FaxMail Help

This will bring up the FaxMail for Windows Help system.


Menu: Help, Show Tooltips

This will enable ToolTips. ToolTips is a help system where when you put your mouse over controls in the interface of the program, a popup text box will appear with information about that control. This is recommended to be on for beginners. Once familiar with the program, you should turn this off.


Menu: Help, ReadMe

This will bring up the ReadMe file of FaxMail for Windows. The ReadMe file contains information such as the program description, features, copyright notices, terms of use, etc...



Menu: Help, Tech Support By

This will bring up a sub-menu with technical support options. You can read the FaxMail Tutorial, visit our web site, read the FAQ (Frequently Asked Questions), email us, or phone us.


Menu: Help, About

This will bring up the About Box for FaxMail for Windows.


Menu: Help, Buy This Program

Click on this item to purchase FaxMail for Windows. Once already purchased, you can click on this again to view your registration details.


Menu: Buy


Click on this item to purchase FaxMail for Windows. Once the program is purchase/registered, this menu item will no longer appear.




Main Window Dialog Box - Dialog Controls


Status Window (Left)

This information window provides you with the current information. Such as time, date, and any send or receive fax event that is currently happening.

Status Window (Right)

This information window provides you with the following information: The number of fax events are in the In Box, The number of fax events are in the Out Box, The number of fax events are in the Send Queue.

Fax Number Field

This is where you can type in a fax number to send a fax to. Once you have entered a fax number, click on the [Send Fax] button to proceed to send the fax. You can optionally leave this Fax Number Field Blank and click on the [Send Fax] button to fill in the information in the [Send Fax] box and optionally retrieve a recipient's information from a FaxBook.

[Send Fax] Button

Click the [Send Fax] button to send a fax. You will be prompted for the final recipient information and what to fax.

Number Pad

You can optionally use this number pad to enter numbers into the Fax Number Field. The number pad is mainly cosmetic and the same results can be obtained by using the number pad on your keyboard while the focus is on the Fax Number Field text box.

[Ready/Not Ready to Receive Faxes] Toggle

This is this [Ready/Not Ready to Receive Faxes] toggle for enabling FaxMail to automatically receive faxes or to not automatically receive faxes. More configurations (such as number of rings to answer on) can be found in the configuration. To go there, click on the menu item: [Tools], [Configure] - then choose the [Fax Settings] icon, click the [Advanced Settings] button and there you will see the settings such as the [Answer on Ring] option and other options you can set as you need.

[Speed Dial] Pad

This [Speed Dial] pad is an optional feature to be used, yet useful if who have a few fax numbers that need to be sent to often. To configure a speed dial entry, simply click on the blue button next to the entry. You will see a menu where you can choose to either configure the entry, or to send a fax to the recipient in that entry.

View Fax Dialog Box - Dialog Menus


Menu: File


Menu: File, Open

Click this to open an existing fax document. A fax document is of the DCX file type.

Menu: File, Copy

Click this to copy an existing fax document. The default fax document to be copied is the fax document that is currently opened. You will be prompted to open the document and then prompted to save the document.

Menu: File, Delete

Click this to delete the fax document you are currently viewing.

Menu: File, Move As

Click this to move/rename an existing fax document. The default fax document to be moved is the fax document that is currently opened. You will be prompted to open the document and then prompted to save the document.

Menu: File, Print

Click this menu item to print the current fax document.

Menu: File, Close Fax Viewer

Click this menu item to close the fax viewer

Menu: PgDn


Click this to change to the next page in the current fax.

Menu: Page


Click this to select which page number you wish to view of the current fax.

Menu: PgUp


Click this to change to the previous page in the current fax.

Menu: Edit


Menu: Edit, dcx to pcx BreakUp...

Click this to convert the current fax (DCX File) into a single PCX file (in the case of a single page fax) or multiple PCX files (in the case of a multiple page fax). A PCX file can be used for either a cover page logo or for joining multiple pages/documents together into a multi-page fax. For help on creating a multi-page fax from different documents, please see this help section.

Menu: Edit, Zoom/Edit Fax...

Click this to edit the current fax. By default, the editing program is MS Paint. You can configure FaxMail to use any other graphics editing program you wish. To do so, select the menu item from the main window: [Tools], [Configure...]. Go into the [General] section and click the [Select Program to View/Edit Bitmap Files] button.

Menu: Edit, Build Fax from pcx file(s)...

Click on this to build a multi-page fax from previously created PCX files. Creating PCX files is done through the menu: [Edit], [dcx to pcx BreakUp...]. For help on creating a multi-page fax from different documents, please see this help section.

Menu: Edit, Build Long Fax from Multi-Page Fax...


Menu: Zoom


This will show you a menu where you can select a wide range of predetermined zoom percentages.

Menu: Help


Menu: Help, Fax Viewer

This will bring up the help section about the Fax Viewer.

Configure, Info/Help Dialog Box - Dialog Controls

Use Tooltips

With this setting is toggled on, if you are unfamiliar with a particular setting, hold your mouse over it and an explanation for that setting will pop up.

Configure, General Dialog Box - Dialog Controls

FaxMail top-most window

When this is toggled on, FaxMail's interface will stay on top of other programs' interfaces that are being displayed.

Minimize to system tray

When this is toggled on, FaxMail will be minimized to the system tray (located down by the Windows clock, unless you have moved it) instead of to the task bar, when minimized.

Minimize on start

When this is toggled on, FaxMail will automatically be minimized when it starts.

Run as an NT service

When this is toggled on, FaxMail will be installed as an NT service. Running as an NT service, FaxMail will start before a user logs into the computer.

Prompt before deleting items

When this is toggled on, you will be prompted before continuing to delete items, such as faxes from the In Box or Out Box and items from the Send Queue.

Notify me when incoming fax have completed

When this is toggled on, when a fax is received, you will be notified that a fax has been received with a message box that will pop up on the screen.

Display Message Box and stop on errors

When this is toggled:
If you have one of the [Session Log File] options enabled, errors will be logged into:
X:\faxmail\session\fm_log.txt
or:
X:\faxmail\session\fmXXXX.txt

If you toggle on [X][Display MessageBox and stop on errors], when an error occurs, FaxMail will stop running and display a message telling you of the error condition. To read these error messages, click [SessionLog] from the main program.

If [ ][[Display MessageBox and stop on errors] is not toggled, the error will be logged, and FaxMail will attempt to continue running.

Mix and match

You can run logging, display MessageBox, or both.

Session Log File Status

The session log keeps a log of all events in FaxMail. Select [No Session Log File] to not use and create the session log files. Select [Once log file, append to it each session] to use the same log file, appending the log information to the end of the file each session. Select [New log file with new name each session] to create a new session log each time FaxMail is started. Check [Delete all Session Log files on exit] to delete any log files when you exit the program.

Select Program to View/Edit Bitmap Files

Click [Select Program to View/Edit Bitmap Files] to change the bitmap editor from MS Paint to another bitmap editing program.

Select Date and/or Time Format

Click [Select Date and/or Time Format] to change the date and time format to be displayed.

Make Sound after each Event

- Make Verbal Report after each Event

When this is toggled, a sound will be played after a successful send, an unsuccessful send, a successful receive, and an unsuccessful receive. The sound played will be a voice describing the event.

If you want to change these Verbal Report sounds, select the [Verbal Report Browse] button and select any WAV file of your own.

- Make OK or ERROR Sound after each Event

When this is toggled on, there will be an OK sound after each successful send or receive and an ERROR sound after each un-successful send or receive.

- Make No Sound after each Event

When this is toggled on, there will be no sound after each any successful or failed event.

Configure, Fax Settings Dialog Box - Dialog Controls

Enable for Sending Fax

When this is toggled on, FaxMail can be used to send faxes. While [Enable for Sending Fax] is toggled off, any faxes attempted to be sent will be put in the Send Queue. Once [Enable for Sending Fax] is toggled on, FaxMail will begin sending the items in the Send Queue.

Enable for Receiving Fax

When this is toggled on, FaxMail can be used to receive faxes. While [Enable for Sending Fax] is toggled off, any incoming calls are ignored by FaxMail.

OK to Send by Modem

This needs to be toggled on to be able to send fax via the modem and phone line. Click here for help determining whether to use your modem and phone line or the Internet to send fax. Next to this toggle is the selection for which COM port your modem is on.

Auto Detect

Click this button to let FaxMail automatically find your modem on the correct COM Port for you.

Test Modem

Click this button to test the current settings with your modem.

FaxModem ID

This is where you put the phone number of the phone line that your modem is plugged into. This number does not have to be correct, in fact, you an put any number in here and it will not effect any fax transmission. The Fax Modem ID is just kind of like a fax version of Caller ID. This is the that 32bit Fax will report to the remote machine.

Modem Reset String

This is a set of characters that is used to reset your modem. The default is "ATZ". Normally, you should not have to bother yourself with this setting. Do not change this setting unless you know what you are doing.

FaxModem Sound

Here you can specify how loud you want the modem to be. 0 being no sound, and 4 being the loudest.

OK to Send Fax By

   [Internet] Check Box

If you would like to send faxes via the Internet, you must check the [OK to Send by Internet] checkbox. This will allow 32bit Fax to send over the Internet OR by modem. Before you send the fax, in the [Send Fax] tab, you will choose which method in the [Send Fax by] section. If this is checked, you must also click on the [Setup] button next to this item, to setup the required Internet Fax Account.

   [Email] Check Box

If you want to be able to send faxes by email (that is send an attached fax file to email addresses), you must check this box. You must also click the [Setup] button next to this item to setup the email settings, such as the SMTP server.

Save Incoming Fax as File Type:

This is where you choose what file type received faxes are stored as.

Print Blank Pages

Sometimes one or more pages in a fax may be blank. You may or may not want to print these blank pages. When this is checked, faxes that are blank may be printed. When this is un-checked, blank faxes may not be printed. By default, this option is un-checked.

Your Name or Company Name

This is the name that will be included in the Page Header, if you selected to send a Page Header in the Send Fax box.

Configure Event Sounds

Click this button to configure the sounds to make for ant of the following events: [Successfully Sent Fax], [Failed Sent Fax], [Successfully Received Fax], and [Failed Received Fax].

Advanced Settings

Click on this to bring up the advanced settings for sending and receiving faxes. Hopefully, you never have to look in here, but if you do, the help for this is covered in the next section.

Send Fax Settings Dialog Box - Dialog Controls

Initialization String

This is a string of characters that initializes your modem for sending faxes. Always let FaxMail select this string for you when installing the program. If you need to trouble shoot bad sending or receiving, then you may want to select a different initialization string.

Note: If you have distorted fax or part of the fax is missing, you most likely selected the wrong string or the wrong flow control.

Auto-detect Settings

Click this button to have FaxMail auto-detect these settings for you. The settings will be detected for the modem on the currently selected COM Port.

Fax Class

This fax program supports modem class 1, class 2 and class 2.0. Usually you will want to let this fax program select the class for you during installation. If you set the [Fax Class] to [Dynamic], this fax program will set the modem class to the highest class that your modem will support. If you need to trouble shoot bad sending or receiving, then you may want to change the [Fax Class].

Baud Rate

Modem Port Speed
The DTE-DCE(software-to-modem-to-software) port speed should always be 19200 - 38400. This port speed has nothing to do with the phone line speed or the speed that the fax will be sent or received. The recommended fax/modem Port Speed is 19200. While in fax mode, many modems become unreliable at speeds other than 19200.

Modem Line Speed
Modem Line Speed, in part, decides the speed that the fax will be sent or received. When faxing, the local fax/modem and the remote fax/modem decide the line speed. If the line quality is poor or one of the fax/modems is slower than the other, the fax/modems will [bump] down from 14400 to a lower speed such as 9600, 7200, 4800, or 2400.

Prefix or Calling Card #

The fax number prefix is used to dial anything needed before the fax number is dialed. Such as "*70" to disable call waiting or "9," to get an outside line. Remember, a comma is equal to a two second pause.

Suffix or Access Code

This is just like the prefix, except the characters are inserted after the fax number. This may be useful if there are options to be chosen for the receiving system. Remember, a comma is equal to a two second pause.

When Dialing, Wait for Dial Tone Before Dialing

When this is toggled, FaxMail will not dial the fax number unless the phone system is giving the proper dial tone. This is toggled on by default, as this is how most people will want to use it.

Ignore Busy Signals

When this is toggled, FaxMail will ignore busy signals. This is useful on some phone systems where the modem may thing there is a busy signal, but really the phone system is actually doing another act such as dialing the destination number and giving a different kind of ringing sound.

Dialing Retries

Here you can specify how many times to re-try a fax number if connection did not make it the first time.

If you are using an Internet Concord fax account to send a fax, this re-try field is ignored, so do consider this: By default, your Concord fax account will attempt to send the fax 4 more times if the first attempt to send failed. That is a total of 5 tries. Each try is separated by 5 minutes, so if there was an invalid fax number, it would take 25 minutes to move on to the next event. If this is unsatisfactory with you, you can contact Concord Fax and ask them to set the retry settings to your liking, on the server side. If you are fax broadcasting, you probably do not want any retries at all, to speed up the broadcast. To contact Concord, please see:
http://www.concordfax.com/about/contact.html

Seconds Until Re-dial

Specify how many seconds to wait between re-dials after an error. Normally, you should give the phone line about a 3 second pause before re-dialing.

If you are using an Internet Concord fax account to send a fax, this re-try field is ignored, so do consider this: By default, your Concord fax account will attempt to send the fax 4 more times if the first attempt to send failed. That is a total of 5 tries. Each try is separated by 5 minutes, so if there was an invalid fax number, it would take 25 minutes to move on to the next event. If this is unsatisfactory with you, you can contact Concord Fax and ask them to set the retry settings to your liking, on the server side. If you are fax broadcasting, you probably do not want any retries at all, to speed up the broadcast. To contact Concord, please see:
http://www.concordfax.com/about/contact.html

When to Re-dial

When an event dials a fax number and fails to connect, we look to see if the [Dialing Retries] is set for one or more re-tries. If the [When to Re-dial] setting is set to [Then], we wait the number of seconds found in [Seconds Until Re-dial], then dial again. If this setting is set to [Later], we put the event back in the SendQueue at the end and go on to the next event. When all the sends are done, this event will be tried again. This will continue until either the event connects or it runs out of reties.

Tone/Pulse

Here you can select which to use, tone dialing or pulse dialing. You will usually want to leave this on tone dialing.

Add 1/4" of White to Bottom of [Print to Fax] Pages

Use this feature to add 1/4 inch (50 white scan-lines) of white to the end of each page.

When using the [ElectraSoft Print to Fax] feature, the fax usually ends the page with black, and the length of the pages may vary. If you send a two or more page fax to a continuos feed fax machine, it may be hard for the recipient to cut between the pages.

Receive Fax Settings Dialog Box - Dialog Controls

Initialization String

This is a string of characters that initializes your modem for receiving faxes. Always let FaxMail select this string for you when installing the program. If you need to trouble shoot bad sending or receiving, then you may want to select a different initialization string.

Note: If you have distorted fax or part of the fax is missing, you most likely selected the wrong string or the wrong flow control.

Auto-detect Settings

Click this button to have FaxMail auto-detect these settings for you. The settings will be detected for the modem on the currently selected COM Port.

Fax Class

This fax program supports modem class 1, class 2 and class 2.0. Usually you will want to let this fax program select the class for you during installation. If you set the [Fax Class] to [Dynamic], this fax program will set the modem class to the highest class that your modem will support. If you need to trouble shoot bad sending or receiving, then you may want to change the [Fax Class].

Baud Rate

Modem Port Speed
The DTE-DCE(software-to-modem-to-software) port speed should always be 19200 - 38400. This port speed has nothing to do with the phone line speed or the speed that the fax will be sent or received. The recommended fax/modem Port Speed is 19200. While in fax mode, many modems become unreliable at speeds other than 19200.

Modem Line Speed
Modem Line Speed, in part, decides the speed that the fax will be sent or received. When faxing, the local fax/modem and the remote fax/modem decide the line speed. If the line quality is poor or one of the fax/modems is slower than the other, the fax/modems will [bump] down from 14400 to a lower speed such as 9600, 7200, 4800, or 2400.

Answer on Ring

Specify the number of times the phone line is to ring, before picking up the phone line to receive a fax. At the bottom of the list, you can select [Never], if you never want the modem to answer the phone line.

Flow Control

Let 32BF set the [Flow Control] for you. Never set the flow control yourself. This initialization-string command tells the modem what flow control to run.

Note: If you have distorted fax or part of the fax is missing, you most likely selected the wrong string or the wrong flow control.

Print Incoming Fax

   Auto-Print Incoming Faxes

When this is checked, all received faxes will print automatically to the printer you have set up to print. To set up the print options, click on the [Printer Setup] button to the right of this check box.

Forward Fax

Check the [Forward to Email] toggle if you want incoming faxes to be automatically forwarded as an attached TIFF file to an email address when a fax is received. You will need to click on the [Setup] button next to this to setup the email settings.

Check the [Forward to Fax] toggle if you want incoming faxes to be automatically forwarded to a fax number when a fax is received. You will need to click on the [Setup] button next to this to setup the recipient details and forward settings.

Type of Ring to Answer

FaxMail supports distinctive ring. If you do not use this, or do not know what it is, leave the option set to [All Rings].

To use distinctive ring:

Method 1:
If your phone sends one long RING for regular rings and two short RINGs for Distinctive Ring, and if your modem passes the RINGs through to the fax software, then set [Type of RINGs to Answer] to [Distinctive Ring].

Method 2:
Some modems converts the two short RINGs for Distinctive Ring into one RING before passing it to the fax software. In this case, you need to set [Type of RINGs to Answer] to [All Rings] and configure your modem to pass only Distinctive Rings to the fax software. This may be as simple as adding something the fax software's [FaxModem Initialization String]. Contact the manufacturer of your modem for a solution.

Fax Books Dialog Box - Dialog Menus


Menu: File


Menu: File, Close FaxBooks

This will close the Faxbooks

Menu: FaxBooks


Menu: FaxBooks, New

Select this to create a new faxbook.

Menu: FaxBooks, Open

Select this to open an existing faxbook.

Menu: Edit


Menu: Edit, Add Entry

Select this to bring up the Add Entry dialog box, to add an entry to the current faxbook.

Menu: Edit, Edit Entry

Select this to edit the currently selected entry.

Menu: Edit, Delete Entry

Select this to delete the currently selected entry.

Menu: Edit, Import Entries

Select this to Import entries from a comma delimited file or a text file. See the help section on importing into a faxbook.

Menu: Edit, Export Entries

Select this to export entries from the current faxbook. See the help section on exporting from FaxMail..

Menu: Edit, Remove Duplicates

Select this to remove duplicate entries. Determining duplicate entries can be based on any number of the existing fields.

Menu: Edit, Group Send to All or Selected

Select this to send to a group of recipients. If no recipients are selected, then you will be sending to the whole faxbook. It two or more entries are selected, you will then be fax broadcasting tot he selected entries. See the next box that pops up for more information and to proceed.

Menu: Search


With this menu, you can do a search through all the current faxbook entries for a text string located in any one field, or you can search for a text string through all of the fields.

Menu: Sort


With this menu, you can specify how to sort the and which method to sort; ascending or descending.

Menu: Font


With this menu, you can specify what font is used to display the faxbook entries.

Menu: Options


Menu: Options, Re-define FaxBooks Header Buttons...

Select this menu item to rename the column names in the Faxbooks entries.

Menu: Help


Menu: Help, Help

Select this menu item to bring up the help system.


Send Fax Dialog Box - Dialog Controls


Recipient

This is the name of the recipient you will be sending the fax to. This field is optional, but useful for record keeping in the Out Box or for mail-merge within the cover page.

Fax Number

This is the fax number you will be sending the fax to. If you enter in an email address instead of a fax number, the fax will be sent as an attached TIF file to that email address. A TIF file is one of the most universal image file formats and should be supported by just about any computer receiving the email. If you do send to an email address, you will have to have the email settings configured. If you do not have them configured yet, you will be prompted to configure the email settings.

Subject

This is where you can enter the subject of the fax. This is mostly for record keeping, and can be viewed and sorted by in the Out Box.

Fax # Prefix

The fax number prefix is used to dial anything needed before the fax number is dialed. Such as "*70" to disable call waiting or "9," to get an outside line. Remember, a comma is equal to a two second pause.

Fax # Suffix

This is similar to the Fax # Prefix except that the characters entered here will be dialed after the fax number. This can be useful if there is menu to choose from on the receiving end. Remember, a comma is equal to a two second pause.

FaxBooks

Click this button to open the faxbooks to be able to select a recipient to send to. Double-click the recipient in the Faxbook for their information to be automatically filled into these fields in the Send Fax box.

Less Options / More Options

By default, this will read: [More Options]. Click [More Options] to display more options. In the screen shot above, all the options are displayed. This is to take away some of the clutter created by some of the less used items. Click [Less Options] to remove these more advanced controls.

Close

Clicking this will close the Send Fax box without sending a fax.

Send/Queue

Clicking this will send the fax. If you scheduled the fax for a future time/date, the fax will be saved in the Send Queue and sent at the appropriate time.

Schedule

Here, you can set a future time/date for the fax to be sent. If you select a future/time date and then click on [Send/Queue], the fax will be queued to be sent accordingly. FaxMail must be running at that time for it to be able to sent.

Mode

Here, you can set to send the fax(es) in fine or coarse mode. Fax documents may be sent in either Coarse or Fine Resolution. This setting determines the number of DPI (Dots Per Inch) to be used in sending the bitmap file that is transmitted by fax. A higher DPI usually means better quality.

Fine Fax Resolution is 200 X 200 DPI. Use Fine Resolution when you desire the best resolution and clarity in the fax being sent.

Coarse Fax Resolution is 100 X 200 DPI. Only every other scan line is sent. The receiving fax machine prints each received line twice. This resolution transfers faster than fine.

Send Fax By

Here, you can choose to send the current fax by Internet or by modem. Before you send a fax, in the [Send Fax] tab, you can use the [Send Fax by] section to choose whether you want to send the fax by Internet or using your faxmodem. To choose which method, locate the [Send Fax by] section and click either the [Modem] or [Internet] radio button.

If you are sending by Internet, you must first have your Internet fax account setup and have [OK to Send by Internet] selected in the configuration for your modem(s). To setup your Internet fax account, go into [Tools], [Configure], [Fax Settings] and click on the [Setup] button next to the [OK to Send Fax By:] [Internet] button.

When a fax is sent using ConcordFax, we send the fax and other needed information to ConcordFax over your Internet connection. After sending them said information, we have two options.

1. Disconnect and let it be sent. To view the results at a later time, we go to the OutBox and click [View], [Retrieve Internet Send Results]. This is called [Defer Internet Send Results]. This is the high speed method.

2. We stay connected and continually pole ConcordFax, displaying the progress in the Event Monitor until the event is complete, and then log the results in the OutBox. This lets you view the event live.

If you use an email address in the fax number field, the fax will be sent attached to an email.

Include Page Header

This is to be selected if you want to include the page header at the top of the fax. The header includes the date, time, who it is from (set in configuration), and then number of pages being transmitted. In the US, it is illegal to fax broadcast without including the page header.

Delete Fax After Sending

Here you can choose to save or delete the fax after sending. The default is to save the fax. If you need to conserve hard drive space, you may want to toggle this option on.

Cover Page

Here, you can select which cover page (if any) to be sent with your fax or by itself.

Edit Cover Page

Click this button to edit the currently selected cover page

Cover Page Only

Toggle this option to send the cover page only as the fax. Any fax selected will not be sent. Only the cover page will be sent.

Cover Page Preview

This is the area (below this label) where you can see a small preview of the current cover page.

View Cover Page Full Size

Click this button to see a full view of the currently selected cover page.

Fax Document

Here, you can view and select faxes to be sent.

Select Fax

Click this button to select a different fax. DCX files are used as fax files with our software. Click here to learn how to create a fax from any Windows program.

Fax Preview

This is the area (below this label) where you can see a small preview of the current fax document.

View Fax Full Size

Click this button to see a full view of the currently selected fax.


Fax Event Monitor Dialog Box - Dialog Controls

When you send a fax, the Events Monitor will come up to display the status of the faxes being sent. You do not have to have the Events Monitor showing to send or receive faxes. You can close the Events Monitor and continue sending or receiving a fax.

Information

On the right side of the Events Monitor, you will see three main sections. [FaxModem Status Response] will tell you the current send settings. [Send/Recipient Information] will tell you information about the current recipient being sent to at the time. [Transfer Information] will tell you information about the current event and fax being sent.

On the left side of the Events Monitor you will see the [FaxModem Command/Response]. This is the log of communication with the modem or the Internet fax connection, if you are sending by Internet. This may be useful for advanced/technical users.

[No Event Error] / [Read Event Error: xxxx]

If there is a Event Error during sending or receiving, the Event Error code will show up here. Click on this button for more information on the error. It can give you reasons for the error and suggestions on how to fix the problem for suture events.

[Reset Modem]

Clicking this will re-initializes the modem.

[Answer Now]

Clicking this will cause the current modem to pick up the phone line and attempt to receive a fax. You can only receive faxes via your modem, and not over the Internet.

This option allows you to force the modem to answer the phone immediately and try to receive a fax even if the phone did not ring.

Examples of use:
Go to [Tools], [Configure], [Fax Settings], and set [Rings until we answer] to [Never]. When the phone rings, answer it with the phone. If you here a fax-tone, select [Answer Now]. When you here the modem pick up, you hang up the phone. The fax software will take over and receive the fax.

[Fax On Demand]

Click this button if you wish to receive a fax on demand. Help for the [Fax on Demand] box will be included in the dialog box.

[Pause Event]

Selecting this button will cause the current event to pause. Be aware however, that fax transmissions are time sensitive. Once a fax transmission starts, if you pause it, it will most likely fail. If you need to pause the sending of faxes, you may want to wait until it is in between sending faxes.

[Abort Event]

Select this button to abort the current event. All other events (if any) that are queued will continue after the event is aborted.

[Help]

Select this button to bring up the help file.

[Delete Send Queue]

Select this button to delete all the sends that are queued for sending.

[Close]

Select this button to close the Event Monitor. The sending or receiving will still continue.


In Box Dialog Box - Dialog Menus


Menu: File, Print Selected Faxes

Select this to print the selected fax.

Menu: File, Close InBox

Select this to Close the InBox.

Menu: Edit, Make Changes to Subject Field

Select this to make changes to the subject field of the selected fax event.

Menu: Edit, Delete Selected Events from In Box

Select this to delete the currently selected event.

Menu: Edit, Delete Selected Events and Faxes from In Box

Select this to delete the currently selected event and the associated fax document.

Menu: Edit, Purge All Events and All Faxes From In Box

Select this to remove all items from the out box and delete all fax files that have been sent.

Menu: Edit, Forward Fax

Select this to forward the currently selected fax to another fax number or email address.

Menu: Edit, Set Fax Read Yes

Select this to mark the currently selected fax as read.

Menu: Edit, Set Fax Read No

Select this to mark the currently selected fax as read.

Menu: View, OutBox - Events Log

Select this to bring up the Out Box.

Menu: View, Send Queue

Select this to bring up the Send Queue.

Menu: View, Selected Event Details

Select this to view the currently selected event's details.

Menu: View, Selected Event Fax

Select this to view the currently selected fax.

Menu: Export, Export InBox to Text File

Select this to export the events in the Out Box to a text file report. You will be able to choose to either do a full detailed report of all details about the event or a simple report that takes up one line per event. You can also choose whether or not to delete all items and fax files.

Menu: Sort

With this menu, you can specify how to sort the and which method to sort; ascending or descending.

Menu: Font

With this menu, you can specify what font is used to display the InBox entries.

Menu: Help, Help

Click this on to bring up the help system.

Out Box Dialog Box - Dialog Menus


Menu: File, Close InBox

Select this to Close the InBox.

Menu: Edit, Make Changes to Subject Field

Select this to make changes to the subject field of the selected fax event.

Menu: Edit, Delete Selected Events from Out Box

Select this to delete the currently selected event.

Menu: Edit, Delete Selected Events and Faxes from Out Box

Select this to delete the currently selected event and the associated fax document.

Menu: Edit, Purge All Events and All Faxes From Out Box

Select this to remove all items from the out box and delete all fax files that have been sent.

Send Again

Select this to send the currently selected fax again. You will be able to choose which recipient, and schedule it if you want to.

Menu: View, InBox - Events Log

Select this to bring up the In Box.

Menu: View, Send Queue

Select this to bring up the Send Queue.

Menu: View, Selected Event Details

Select this to view the currently selected event's details.

Menu: View, Selected Event Fax

Select this to view the currently selected fax.

Menu: View, Retrieve Selected Internet Send Results

Select this to retrieve the status of the currently selected fax event(s) which were sent via the Concord Internet Fax Account. The status is indicated on the left with a colored tab. Red = Failed; Green = Successful; Yellow = Unknown (You need to retrieve the Internet Send Results).

Menu: View, Retrieve All Internet Send Results

Select this to retrieve the status of any non-retrieved fax events which were sent via the Concord Internet Fax Account. The status is indicated on the left with a colored tab. Red = Failed; Green = Successful; Yellow = Unknown (You need to retrieve the Internet Send Results).

Menu: Export, Export OutBox to Text File

Select this to export the events in the Out Box to a text file report. You will be able to choose to either do a full detailed report of all details about the event or a simple report that takes up one line per event. You can also choose whether or not to delete all items and fax files.

Menu: Export, Export Recipients and Fax Numbers to a Comma Delimited File

Select this to export the event's recipient information in the Out Box to a comma delimited file. You will be able to choose where to save the comma delimited file and whether or not to export all the entries, or just the selected ones.

Menu: Sort

With this menu, you can specify how to sort the and which method to sort; ascending or descending.

Menu: Font

With this menu, you can specify what font is used to display the InBox entries.

Menu: Help, Help

Select this to bring up the help system.

Send Queue Dialog Box - Dialog Menus


Menu: File, Close InBox

Select this to Close the InBox.

Menu: Edit, Make Changes to Subject Field

Select this to make changes to the subject field of the selected fax event.

Menu: Edit, Re-Schedule Event Time/Date

Select this to enter a new send time and/or date for an event you have selected.

Menu: Edit, Delete Event from Send Queue

Select this to remove the selected item(s) from the send queue. The events will not be sent.

Menu: View, InBox - Events Log

Select this to bring up the In Box.

Menu: View, OutBox - Events Log

Select this to bring up the Out Box.

Menu: View, Selected Event Details

Select this to bring up a list of details about the selected event.

Menu: View, Selected Event Fax

Select this to view the fax that is going to be sent by the selected event.

Menu: Sort

With this menu, you can specify how to sort the and which method to sort; ascending or descending.

Menu: Font

With this menu, you can specify what font is used to display the In Box entries.

Menu: Help, Help

Select this to bring up the help system.


How To ...

How To: Purchase FaxMail for Windows

Pricing information for FaxMail for Windows:
$59.99
Upgrades are free for life and you get free technical support.

Order online on our secure (128 bit encrypted SSL) order form:
https://ssl.electrasoft.com/foeafm.htm
or you can call us at 1-281-261-0307.

Or you can send the registration form found at the bottom of the ReadMe
file, along with cash, check, or money order (from a US bank) to:

ElectraSoft
3207 Carmel Valley Dr
Missouri City, TX 77459

Let us know if you need any assistance.

How To: Create a Fax / Send Fax from any Windows Program

You can not fax a text or any other document file. You have to convert it into a fax first by printing it to a fax drive such as the [ElectraSoft Print to Fax] found in ElectraSoft's fax software. You can get newest versions from: http://www.electrasoft.com

Print to fax:

If you can print it to your printer, you can print it to the ElectraSoft [Print to Fax] and fax it.

While in a program that has printing capabilities, (i.e., Excel, MS-Word, etc) select ElectraSoft's [ElectraSoft Print to Fax] as your printer, and print to it. The ElectraSoft [Send Fax] box will appear, allowing you to fax it wherever you want.

If you want to Scan and fax. Load your, scanner copy to printer, utility then select [ElectraSoft Convert to Fax] as your printer, and print to it.

Click here to read how to: Build Multiple Documents into a Multi-Page Faxes

How To: Join Multiple Documents into One Multi-Page Fax

Summary: Create the two or more faxes separately and combine them using ElectraSoft's fax software.

Break Up the Pages (DCX into PCX):
With ElectraSoft's fax software, instead of sending the fax, in the fax viewer click on the menu item: do a [View], [Edit], [DCX to PCX BreakUp]. Then you can use the [View], [Edit], [Build] command to build a DCX fax up to 1023 pages from these pages you broke out; or use the PCX files as you see fit. These PCX files can also be used as logo files for your cover pages.

Build Fax from broken up pages (PCX into DCX):
In the Fax Viewer, select the menu item: [Edit], [Build Fax from PCX file(s)] and select the PCX file(s) you want in the new Fax. When done adding the pages, select [Build] and the new Fax file will be built, displayed, and will become the current fax file (DCX file) for sending, viewing, etc.

How To: Determine Whether to Send Fax by Modem or Internet

Faxing options include: Send faxes by fax modem, send faxes by email, send faxes via the Internet, the ability to forward all incoming faxes to an email address, and much more.

The only way to send faxes via the Internet is by an online fax account. A fax is a phone call. Cable modem, DSL, or any other broadband are not really modems and is only an interface to the Internet, not capable of sending a fax.

If you want to send faxes via the Internet, you must have the Concord account, which is $4.95 per month plus 7 cents per page in the US and Canada. (Current as of the time this help file was written.) For up to date information and other country pricing information, please see here: http://www.electrasoft.com/ifax/

If you send via your regular data/fax modem and phone line, there is no additional charge after you purchase our software.

======================================

To setup to send via the Internet:

Go into [Tools], [Configure], [Fax Settings] and make sure [Internet] is toggled on for the [Send Fax By] selection. When you are in the [Send Fax] box and about to send the fax, make sure that [Internet] is toggled on for the [Send Fax By] option. If that option does not appear in the [Send Fax] box, click on the [More Options] button to display it.

For our software to be able to send faxes over the Internet, you need to sign up for the Concord online fax account. If you have not already done so: While in [Tools], [Configure], [Fax Settings], click on the [Setup] button next to the [Internet] option in the lower right corner, and then click on the [Get Internet Fax Account] button. Once you are signed up for the Internet Fax account, be sure that the [Internet] check box is checked.

======================================

To setup to send via your regular data/fax modem and phone line:

Go into [Tools], [Configure], [Fax Settings] and put the modem in service by toggling on [Enable for Sending Fax] and/or [Enable for Receiving Fax] - however you prefer. Then in the [Send Fax] box when you go to send the fax, make sure the [Modem] option is toggled on for the [Send Fax By] selection.

How To: Import FaxBook Entries

To import entries into a faxbook, go into the faxbook entries by selecting the menu: [Tools], [FaxBooks] fromt he main screen. Then select [Edit], [Import Entries] from the menu bar at the top.

32bit Fax can Import from comma delimited files created with MS-Excel or MS-Access.

FaxMail has a total of eight fields: [Recipient], [Fax Number], [Field One], [Field Two], [Field Three], [Field Four], [Field Five], and [Field Six]. Even though 32bit Fax has a total of eight fields, you do not have to fill in all of the fields. The only two mandatory fields are the [Recipient] and [Fax Number]. If you fail to fill these two fields in properly, the Importer will report an error. The recipient needs to be in the first field and the fax number needs to be in the second field. You can have as many fields as you want.

These examples show what a comma delimited file looks like in a text editor. There are many formats:

Format 1:
"Recipient Name","222-222-2222"

Format 2:
Recipient Name,222-222-2222

Format 3:
"Recipient Name",222-222-2222

Format 4:
"222-222-2222"

Format 5:
222-222-2222

Format 6:
"Recipient Name","222-222-2222","Field 1","2","3","4","5","6"

Format 7:
Recipient Name,222-222-2222,Field 1,2,3,4,5,6

Note: If a field contains a comma, the field must then be surrounded by double quotes. Most programs that make comma delimited files will follow this rule. If you use MS-Excel or MS-Access they will take care of all this for you.

You can also import a list of fax numbers. Each fax number must be on a line by itself. The number found on each line will be put in the [Recipient] field and the [Fax Number] field. For example if you import a file with the following line:
222-222-2222
It will be the same as importing:
222-222-2222,222-222-2222


How To: Export FaxBook Entries

To export entries from a faxbook, go into the faxbook entries by clicking on the [Recipient from FaxBooks] or the [View Fax FaxBook] button in the Send Fax area. Then select [Edit], [Export Entries] from the menu bar at the top. You can then specify what entries to export and what file to export to.

FaxMail exports to a comma delimited file which can be used with other database or spreadsheet programs, such as MS Excel or MS Access.

Exporting from the Outbox:

To export recipients and fax numbers from the OutBox into a comma delimited file, go into the OutBox and click on [Export], [Export Recipients and Fax Numbers to a Comma Delimited File]. You can then specify what entries to export and what file to export to.

To export OutBox Events from the OutBox into a text file, go into the OutBox and click on [Export], [Export OutBox Events to a Text File]. You can then specify what entries to export and what file to export to.





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