Are you having a problem installing 32bit Internet Fax? If you are, read
the rest of this document. If you are still having a problem, email us at
https://www.electrasoft.com/email.htm, or call us at 281-499-8246 and we at
ElectraSoft will help you:-)

32bit Internet Fax Installation

Installing or reinstalling 32bit Internet Fax:

If reinstalling go to [My Computer], [Printers] and be sure that the
[ElectraSoft Convert to Fax] is not your default print driver. If
reinstalling in Windows 95/98/ME, you may need to go to [My Computer],
[Printers] and delete [ElectraSoft Print to Fax].

Be sure to get the newest version from our www-page.

If 32bit Internet Fax is or has been running, shut down and restart the
computer because you can not reinstall or modify a file that; is in use,
is running, and in some cases if it has been running earlier. When
rebooting, be sure you do not start any apps or programs. Be sure that
32bit Internet Fax and associated files are not running or in use, and
that 32bit Internet Fax is not running as a service.

If you are installing on NT and you have [RAS], [Proxy Server], [Exchange
Server], [all Backoffice Services], [wingate], and/or any other Services
that may be reserving resources and/or the modem running as a service, go
to [Services] in the [Control Panel] and disable/Stop them. After
installation re-enable any services that you disable now.

Be sure to log on as the administrator.

Be sure that 32bit Internet Fax has full read/write access.

Be sure the time and date are the same on all computers on the network.

To install 32bit Internet Fax on Windows 95/98/ME/NT4/2000/2003/XP, use
[Start], [Run], [Browse] and browse to the directory where you unzipped
32bit Internet Fax and select 32bisx.exe. Do not run 32bisx.exe in any way
other than the way just described.

Install or reinstalling 32bit Internet Fax without any programs running in
the background. Be sure that, not even, 32bit Internet Fax is running in
the background. Be sure that the 32bit Internet Fax 32bisx.exe has
read/write access to the HardDrive and all files. Otherwise some files may
not get copied or modified. Re-boot immediately after installing.

The install instructions are in the 32bisx.exe.

Be very careful when asked for this computer's HardDrive. This computer's
HardDrive should usually be c: drive. If installing on a network you will
select the Server HardDrive later.

If installing on a standalone computer, do nothing. If installing on a
network, the Server HardDrive is the mapped drive that all instances on
32bit Internet Fax will be using as their [Server HardDrive]. Do not map
to 32bifax directory.

You may need to reinstall all workstations. Be VERY careful when asked for
THIS COMPUTERS HardDrive and then for the SERVER HardDrive. THIS COMPUTERS
HardDrive is normally c: drive.

If you have mapped the workstation 2 SERVER HardDrive to the
ServerDriveLetter:\32bifax, it will not work. You will need to re-map it
to ServerDriveLetter:\

You can use paths if you are good with mapping directories.

To learn how to map to a directory instead of the root of a server drive,
go to www.electrasoft.com, the bottom of [Run 32bit Internet Fax as an NT
Service] and read the message thread on this subject.

You may want to dedicate a whole server drive to 32bit Internet Fax.

After final installation:
If you have installed 32bit Internet Fax two or more times; once on one
HardDrive and once on another, go to the [printers] and be sure that the
?:\esfax\fax port is correct. Where ? is the HardDriveLetter that
32bit Internet Fax is installed on.

ElectraSoft Print to Fax MUST use ?:\esfax\fax as its port!

Be sure you do *NOT* have a directory or file called ?:\esfax\fax on the
system.

Do not share the ElectraSoft Print to Fax on ?:\esfax\fax. Each station has
its own.

If your are installing on Windows NT and after rebooting your computer
the [ElectraSoft NT Print to Fax] does not show up in the printer
selection list, go to the Printer-Installer, [Add Printer] and create the
[ElectraSoft NT Print to Fax] as per the 32bit Internet Fax readme.txt
instructions. The section you want to read is called WINDOWS NT.

For free tech-support: 281-499-8246, https://www.electrasoft.com/email.htm

If your are installing on Windows 95/98/ME and after rebooting your
computer the [ElectraSoft Print to Fax] does not show up in the printer
selection list, use the Add Printer ICON as follows:
  o  Click [My Computer], [Printers], [Add Printer], and the Add
     Printer Wizard box will appear.
  o  Click [Next].
  o  Click [(*)Local Printer], [Next] to go to the Printer selection box.
  o  Under [Manufacturer:] select [ElectraSoft].
  o  Under [Printers:] select: [ElectraSoft Print to Fax]
  o  Click [Next] to go to the [Available Port:] selection box.
  o  Select [*]?:\esfax\fax Unknown local port. Where the ? is the drive you
     installed the fax program on.
  o  Click [Next].
  o  Click [(*)No], [Next].
  o  Click [(*)Yes], [Next] and wait up to one minuet.
  o  When asked [Would you like to start the fax program, click [Yes].
  o  Shortly the ElectraSoft [Send Fax] box will appear.
  o  Click [View Fax] to be sure it worked ok.
  o  When asked [Did the test page print correctly] click [Yes].

Thousands of people are using 32bit Internet Fax. You can too:-)